Our stories

Indiana DWD serves the public where they are.

After a global pandemic drove the newly unemployed to online resources at unprecedented rates, it put a spotlight on the human side of getting information to those in need and looking for answers.

Case Study (PDF)

Mvelopes by Mastercard gives customers peace of mind after a bad release

A new product release, escalations and how being there at a customers worst moment with your product can save your reputation.

Case Study (PDF)

BCC helps customers during their time of greatest need

During the relentless hurricane season, Brush Country Claims realized PingPilot’s potential for opening a direct channel to their customers when they need it most.

Case Study (PDF)